Refund policy
Easy Returns & Refunds ❤️
At ShellPop, we want you to love your purchase! If something isn’t right, we’re here to help.
🔄 7-Day Return Policy
Not happy with your order? No worries! You can request a return within 7 days of receiving your product.
Please make sure the product is unused, in its original condition, and includes its original packaging.
📦 Received a Damaged or Wrong Item?
We’re sorry if something went wrong! If your product arrives damaged, defective, or incorrect, please contact us as soon as possible. We’ll help you resolve the issue.
💰 How Do Refunds Work?
Once we receive and inspect your returned item, we’ll notify you about your refund.
Approved refunds will be sent to your original payment method. Please allow 3–5 business days for the refund to be processed.
📩 Need Help?
We’re always happy to help!
If you have any questions about returns or refunds, email us at:
At ShellPop, your shopping experience matters to us! ❤️